Customer Support

One of the cornerstones underpinning the Celair brand is our commitment to excellence in customer service. At all levels of our company, from the production floor to our sales and management staff, integrity and professionalism mark the way we do business.

Sales

Celair evaporative coolers are suppled and installed through a network of authorised and accredited specialist Dealers. These specialists undertake regular training to maintain their expertise in the Celair product, the application of the product and the system requirements. This ensures that your Celair cooler is installed to the highest standards. 

You can contact your local dealer by entering your postcode in the box below or you can contact them direct by calling 1300 266 247.

Find a Celair dealer

Service

The Bonaire, Pyrox and Celair products are manufactured and serviced by Climate Technologies. Climate Technologies covers these products with a national service division including fully trained and accredited service providers in non-metropolitan regions. The service of Climate Technologies products is supported by a centrally located national call centre. To arrange a service on your Bonaire, Pyrox or Celair unit you can book on line click here or ring our call centre direct on 1300 665 087

Warranty

All Celair products are designed and manufactured to the highest standards for maximum performance and reliability. Each product is also strongly supported with a comprehensive warranty and in some cases, extended warranties, subject to terms and conditions, are available. For more information about extended warranties click here. 

For peace of mind we recommend that you register your warranty as soon as possible after your unit is installed.

Product Warranties

Register a Warranty

Spare parts

Climate Technologies recommends that only genuine Celair spare parts are used when repairs are made. 

Only Celair Genuine Spare Parts are correctly manufactured and approved for use. 
Only Celair Genuine Spare Parts carry a manufacturer's warranty. 
Only Celair Genuine Spare Parts will ensure that your appliance operates as it was originally designed. 
Always insist on Celair Genuine Spare Parts. 
 

Spare Parts Branches

Account Customers
Please refer to your communication regarding contact details

Cash Customers
Distributor information
South Australia / Northern Territory
Air Conditioning Warehouse Sales
336 South Road Richmond SA 5033. Ph 8234 1944
Cnr Main North & Saints Road Salisbury Plain SA 5109. Ph 8283 1334 
O’Sullivans Beach Road Lonsdale SA 5160. Ph 8326 4082

Victoria
Systerm Control Engineering, Bld 9/ 621 Whitehorse Road, Mitcham Vic Ph 9877 3211

Thermal Air Conditioning, 28 - 30 Silkwood Rise, Carrum Downs, Vic, Ph 1300 550 509 

Thermal Products, 178-180 Holt Parade, Thomastown Vic. Ph 9464 0822

GP Plumbing Group, 247 Derrimut Drive, Derrimut Vic. Ph 8353 2925

Australian Gas and Spares, North Geelong Vic. Ph 1800 800 899

NSW, ACT

Climate House Factory Outlet, 529 Hume Street, Albury, NSW Ph 6041 6622

Craig Steward Electrical, 100 Hammond Avenue, Wagga Wagga, NSW Ph 6971 8200

Rogers Industries, 6 Richard Ryan Place, Dubbo, NSW Ph 6882 2733

Climate Master, 116-118 Wollongong Street, Fyshwick, Act. Ph 6228 7726

Metalflex, 9/13 Paterson Parade, Queanbeyan West, Act. Ph 6297 2177

Queensland
Airconditioning Warehouse Sales,  856 Gympie Road, Lawnton, Qld. qldspares@airwaresales.com.au

Airconditioning Warehouse Sale, s 8/11 Eileen Street, Underwood, Qld. qldspares@airwaresales.com.au 

System Control Engineering, 14 Josephine Street, Loganholme, Qld Ph 3801 4223

Western Australia
Gas & Air, 11 Yampi Way, Willetton WA. Ph 1300 369 789

Gamato Manufacturing, 10-12 John Street  Bentley,WA 6102. Ph 9451 8966

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Celair Customer Support

Climate Technologies Celi Group

One of the cornerstones underpinning the Celair is our commitment to excellence in customer service. At all levels of our company, from the production floor to our sales and management staff, integrity and professionalism mark the way we do business. CONTACT US +

Find a Celair Dealer

Enter your postcode above to find the Celair dealer closest to you

To contact a Celair Dealer
Call 1300 266 247

To book a service on your Celair unit
Call 1300 665 087

Book Online

To Submit a General Enquiry

Submit Enquiry

About Celair

The Celi Group, is a family owned business made up of mix of companies in various sectors including domestic and commercial heating and cooling, industrial, property development and aviation. ‘ The cornerstone of the Celi group is Climate Technologies, manufacturer of heating and cooling appliances and home to iconic brands such as Bonaire and Celair.